Beautiful, statuesque, almost-30-year-old Jessica Hanson is my most memorable person from the 2017 Planetree International Conference. She b

When I was planning my speech content for the 2017 Planetree International Conference on Patient-Centered Care in Baltimore, I didn’t realize that the delivery was going to be a podcasted interview with Matt Cavallo, founder of the Patient Activation Network. As I said in my previous blog post, the people I met at the conference were such gifts to me. Meeting Matt was one of the biggest, going far beyond the benefits of being a guest on his popular podcast. Matt is more than